Heads up.This page is a generic placeholder for an internal preview build. It is not legal advice. Your contract with Barnacle governs in the event of any conflict with this page.
01Acceptance of these terms
By accessing or using the Barnacle workspace, dashboards, APIs, or related services (collectively, the “Service”), you agree to these Terms of Service on behalf of yourself and the organization you represent. If you do not agree, do not use the Service.
Barnacle is an internal enforcement tool for authorized creator protection. Access is provisioned to vetted operators under a written agreement. Nothing in these Terms grants the public a right to use the Service.
02Eligibility and authorized use
You may use the Service only if (a) your organization holds a current Master Services Agreement with Barnacle, (b) you have a documented authorization from each creator whose content you submit for enforcement, and (c) you comply with all applicable laws.
- No use without proof-of-authority on file.
- No use to target content you do not own or represent.
- No use to circumvent platform policies, bypass authentication, or scrape private accounts.
- No automated mass-reporting against social media platforms.
03Accounts, credentials, and security
You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify Barnacle immediately of any unauthorized access at security@barnacle.ops.
Barnacle may suspend or terminate access at any time, without notice, if we reasonably believe the Service is being misused or that continued access would expose us, our customers, or third parties to legal or reputational risk.
04Evidence, notices, and content
The Service generates legal notices on behalf of the creators you represent. You confirm that every authority record, screenshot, hash, and supporting document submitted is accurate and lawfully obtained. You retain ownership of your content; you grant Barnacle a limited license to process it for the purposes of enforcement.
Notices are sent under the names and addresses of the legal entities you designate. You are responsible for the accuracy of each notice and for any counter-notice handling required under applicable law.
05Fees and payment
Fees are described in your order form or Master Services Agreement. All fees are non-refundable unless explicitly stated. Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
06Disclaimers
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Barnacle disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Barnacle is not a law firm, does not provide legal advice, and makes no representation that any notice issued through the Service will result in removal of any content.
07Limitation of liability
To the maximum extent permitted by law, Barnacle's aggregate liability arising from or relating to the Service shall not exceed the fees paid by you to Barnacle in the twelve (12) months preceding the event giving rise to the claim.
In no event shall Barnacle be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of revenue, profit, data, or goodwill.
08Termination
Either party may terminate access as described in the underlying Master Services Agreement. Upon termination, your right to access the Service ends immediately. Evidence records retained under legal hold remain subject to the retention terms in the MSA.
09Governing law
These Terms are governed by the laws of the jurisdiction designated in your Master Services Agreement. Any dispute will be resolved in the courts of that jurisdiction.
10Changes to these terms
We may update these Terms from time to time. The current version will always be posted at this URL with the date below. Material changes will be communicated to your designated account owner.
Questions? Reach us at legal@barnacle.ops.